General Travel Information

Check-In Times

The check-in counters at Brunei International Airport (BWN) open 3 hours and close 45 minutes before the scheduled departure time. In order to avoid causing a flight delay or disappointment in missing your flight, you are advised to arrive at the airport for check-in 3 hours before your flight. Please have the following travel documents ready for check-in:

  • Confirmed Ticket
  • Valid Passport
  • Visa or other travel documents
    (if applicable)
Station Flights No Counter Open before STD (hrs & mins) Counter close before STD (Min)
Auckland BI072 3 hrs 45 Mins
BI074
Brisbane BI072 2 hrs 45 Mins 45 Mins
BI074
Kota Kinabalu All Flights 4 hrs 45 Mins
Bangkok All flights 2 hrs 30 Mins 40 Mins
Bandar Seri Begawan All Flights 3 hrs 45 Mins
Jakarta All Flights 3 hrs 45 Mins
Dubai All flights 2 hrs 30 Mins 1 hr
Hong Kong BI636 3 hrs 45 mins
Jeddah BI084 4 hrs 1 hr
Kuala Lumpur All Flights 2 hrs 45 Mins
London All flight 3 hrs 1 hr
Manila BI682 3 hrs 45 Mins
BI684
BI686
BI688
Perth BI066 3 hrs 45 Mins
BI068
Singapore BI428 2 Hrs  
45 Mins
BI422 2 hrs 30 mins
BI430
Surabaya BI796 2 hrs 40 Mins 45 Mins
Saigon BI386 2 hrs 35 Mins 45 Mins
BI388 2 hrs 30 Mins 45 Mins
Kuching All Flights 2hrs 30 Mins 45 Mins

Baggage Allowance

Royal Brunei Airlines offers a check-in baggage allowance of:
  • 30 kg. for Business Class Passengers
  • 20 kg. for Economy Class Passengers

Please ensure that each piece of luggage does not weigh more than 32 kg.

 

Excess Baggage

Any baggage in excess of the free baggage allowance whether checked or unchecked must be charged for irrespective of the class of travel. The charges will be 1.5% of the normal direct economy class one-way fare per kilogram except for the Special Excess Baggage charges.

On mixed class journeys charge at the appropriate rate for the total journey for excess after deduction of the higher class free baggage allowance and add the charge for difference in free allowance at the appropriate rate for the lower class sector(s).

Heathrow Airport imposes baggage limit