When it started operations, Royal Brunei had a staff of 84. Today it has about 1,900 on its payroll, 90 per cent of whom are based in Brunei. To keep the organisation up to date, the airline maintains a sustained programme of recruitment and constant training for staff in all departments.

In addition to overseas training offered to qualified staff, particularly in engineering and flight operations, the airline has introduced a Continuous Education Programme (CEP) to enable Bruneian staff to pursue tertiary and professional qualifications. To date, 19 Bruneians have attained command rank as Captains while 35 are Senior First Officers and First Officers.

A General Management Trainee (GMT) programme was established in June 2003 to recruit and train, both internally and externally, high-calibre local graduates who will be expected to provide the backbone of the airline’s senior management in the years to come. The first group of trainees recruited under the programme commenced their first posting as Assistant to Managers at either the airline’s Brunei Head Office or at its overseas stations following their 2-month induction program in September 2003.